Return or exchange is possible within 14 days after receipt of the product. Please notice the following tips to the right return of your Furreal furs or leather product.
You can return your fur coat, fur jacket, fur vest, leather jacket with fur or another Furreal product under exercise of your legal cancellation right to us or exchange into another size.
We kindly ask you to send us an e-mail or a letter (the Return product attached) with the wish for cancellation /exchange/coupon.
Please make sure that your exclusive Furreal fur product is sent back in adequate manner to us. That means your article should not be damaged, dirty, washed, changed or have been carried.
All tags and labels must be still attached to the product.
If the returned product should not be in the adequate state anymore described on top, we reserve ourselves to refuse the acceptance of the return and refund.
Please, notice other details in our general terms of business and the cancellation instruction.
Please, return the uncarried Furreal fur or leather product in his original packaging and put it in his original shipping carton.
Please return the originally repacked fur or leather product to the following address:
St. Gerogstraße 8